Blockchain.com is down! New problems with the service?
One of the largest and most trusted digital wallets, Blockchain.com, has been temporarily suspended. Users from all over the world report that they cannot connect to the service. There are also reports that the platform does not open at all for most clients. Next, we will tell you what is happening with the service and how to respond to such a difficult situation. So, without further ado, let’s get started.
What exactly happened
Let’s first discuss the context of the situation. This is essential to fully understand current incidents. Actually, everything is quite simple – the owners of wallets on the well-known resource Blockchain.com at some point lost access to their own storages. Together with all digital accumulations on addresses. The site just stopped opening user accounts. Of course, we immediately started contacting the technical support of the platform. Messages were also received from the owners of the mobile application and visitors to the digital version of the storage.
The situation took place this afternoon and the situation was not clarified until recently. It is noteworthy that the developers immediately started investigating the problems. The representatives of the organization announced the complete safety of the funds. But they recognized the impossibility of entering wallets. The version of the digital attack was immediately denied, since not a single dollar left the Blockchain.com system without the attention of the creators of the resource. All savings are completely safe.
Agree, the situation is rather unpleasant. Especially when you consider that we are talking about one of the most reliable digital wallets. The service was completely paralyzed, which caused significant panic in the community. Nevertheless, the developers of the resource quickly clarified and started troubleshooting. We will tell you about the reasons for what happened and the consequences of the event right now.
How Blockchain.com fixed the problem
Despite the fact that the version that the system was hacked was immediately rejected, the developers were asked to exercise maximum vigilance. According to them, in such a difficult situation, digital fraudsters are becoming more active. Those who represent themselves on behalf of the service and fraudulently obtain data to access digital savings. That is why the employees of Blockchain.com have asked not to panic and in no case communicate with suspicious persons posing as employees of the company. Then it became known that a fairly strong blow had been inflicted on the system. Blockchain has had to deal with “increased error rates,” according to the firm.
Then the official reason was declared a fire in one of the servers of the organization. Due to the fire, the equipment that is responsible for connecting users and conducting translations was turned off. The support team started working in a highly coordinated and round-the-clock schedule. This is done to redirect the flow of users to other data centers. Thus, the specialists managed to resolve the situation. The underlying infrastructure of the platform, as well as user funds, were not affected in any way.
Later it became known that Blockchain.com resumed work as usual. At the time of this publication, there are no problems with accessing the digital storage. The site works normally and without any problems. Such a quick settlement of a rather serious problem once again proves the well-coordinated work of the company representatives. By its example, Blockchain.com shows how a large company with great responsibility towards its customers should function.
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